Terms of Service

1. Scope of services

Cellara Growth Co provides website design and development, AI-assisted front desk services, revenue operations systems, reputation processes, and search visibility work, as described in a written proposal agreed with the client before work begins.

2. Proposals and scope changes

Work begins once a proposal is signed. Requests outside the agreed scope are addressed through a written change order describing the added work, timeline impact, and cost before it is carried out.

3. Fees and payment

Fees, payment schedule, and due dates are set out in the proposal for each engagement. Late payment may pause work until the account is current.

4. Client responsibilities

Clients are responsible for providing accurate business information, timely content and approvals, and access to any existing accounts or tools needed for the build. Delays in these areas will extend the project timeline.

5. Intellectual property and ownership

Once the engagement is paid in full, the client owns the delivered website, its content, and the data generated through their systems. Cellara retains ownership of its internal processes, methods, and any reusable components that are not specific to the client's deliverable.

6. Third-party services

Engagements may rely on third-party platforms for hosting, scheduling, messaging, or other functionality. Those platforms carry their own terms of service, which apply independently of this agreement.

7. No guarantee of specific results

Cellara does not guarantee specific search rankings, AI citation, lead volume, or revenue outcomes. Search engines and AI answer systems control their own results, and business outcomes depend on many factors outside our control.

8. Limitation of liability

To the extent permitted by law, Cellara's liability for any claim arising from these terms or an engagement is limited to the fees paid by the client for the specific engagement giving rise to the claim. Cellara is not liable for indirect or consequential damages.

9. Termination

Either party may end an ongoing engagement with written notice as specified in the proposal. Fees for work already performed remain due. Upon termination, the client retains ownership of and access to their delivered work and data as described in Section 5.

10. Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

11. SMS messaging terms

Cellara Growth Co is a DBA operating as a sole proprietorship. Text messages are sent from (346) 681-5438.

We send two separate categories of text messages, and each one requires its own consent. Non-marketing messages cover your inquiry, appointments and scheduling, service updates, customer support, and account-related communications. Marketing messages cover offers, promotions, service announcements, and other marketing updates.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Carriers are not liable for delayed or undelivered messages.

SMS consent is optional and is not a condition of purchasing services. Consent is given voluntarily through the chat widget available on every page of this website, and either consent may be withdrawn at any time. How messaging data is handled is described in our Privacy Policy.

12. Contact

Cellara Growth Co
12436 FM 1960 Rd W, Unit #1465, Houston, TX 77065
Phone: 720-761-6933
Email: krystal@cellaragrowthco.com
Text messaging: (346) 681-5438

Cellara Growth Co is a DBA operating as a sole proprietorship.